What to Do If You’re Experiencing Racial Discrimination At Work

by Carmen Van Kerckhove

Think twice before reporting racial discrimination to your company’s human resources department. Why? Because it’s not always the most effective strategy.

Read on for a step-by-step guide on what to do if you believe your supervisor is discriminating against you because of your race.

(Of course, I am not a lawyer so please do not take this opinion as professional legal advice.)

1. Ask Yourself If It’s Truly Racial Discrimination
All people of color have an internal racism radar. For some, it’s turned all the way up so that they see racial conspiracy around every corner. For others, it’s turned all the way down so that they are in denial about how racism affects their lives. For most of us, it’s somewhere in-between.

Before you take any action, ask yourself if you are sure that you’re being discriminated against because of your race. Does your supervisor treat other people of your racial or ethnic group poorly too? Or does she only pick on you? Could there be other reasons you’re being passed over for raises or promotions? Are your colleagues better situated in terms of performance, education, experience, or skills? Are they better at cultivating relationships with the boss or making their accomplishments known? Is it a personality issue? Could it be that you’re just not well-liked by your coworkers?

You don’t want to be known as the little boy who cried wolf. So be brutally honest with yourself and face your flaws. If after this thorough self-analysis you still believe that you’re experiencing racial discrimination, then you should take action.

2. Document Everything In Detail
You want to be able to prove a pattern of discriminatory behavior, so start a log to document the evidence. You should try to collect two types of items: evidence of racial prejudice on the part of your supervisor, and evidence of discrimination against you. For each item, be sure to include the date, time, a description of what occurred, and who else was around to witness the behavior.

If your supervisor makes racist jokes or comments, that is clear evidence of racial prejudice. But subtler comments could be compelling evidence too. For example, if your supervisor equates diversifying the company’s workforce with lowering hiring standards, he probably believes that whites are inherently more qualified than non-whites. Striking differences between the way your supervisor treats white employees versus employees of color would be compelling evidence too.

When it comes to evidence of discrimination against you, note down discriminatory patterns in salaries, promotions, project assignments, and overtime allocation. Also note instances where your supervisor excludes you from important meetings or credits other people with your work or ideas.

3. Talk to Your Supervisor First
Resist the temptation to go straight to your boss’s boss or to HR. As difficult as it may be, your first step should almost always be to discuss your concerns with directly with your supervisor. “Give people the opportunity to correct themselves,” says the Fortune 500 HR professional behind the anonymous blog Evil HR Lady. “People who are dragged into their supervisor’s office or HR’s office are more likely to become defensive and start defaming you.”

Explain to your boss that you have noticed a pattern of racial discrimination and mention concrete examples from your log. Even if the conversation doesn’t resolve anything because your boss denies any wrongdoing, you will look good by having given your supervisor a chance to modify her behavior.

Of course, if the discrimination is extreme — your supervisor is calling you racial slurs or is making direct threats — skip steps 3 and 4 and go straight to HR.

4. Talk to Your Boss’s Boss Next
You’ve had the conversation with your supervisor but the discriminatory behavior has continued. Now should you go to HR? Not necessarily.

“I actually think it is better to go up the chain of command than straight to HR,” says Evil HR Lady. “The employee relations person may never have met your supervisor, let alone you, and may not have insight into what is going on the way his boss might. His boss may wish to pull HR in or she may wish to handle it directly.”

Workplace expert Liz Ryan agrees. In a recent column for BusinessWeek Online, she wrote: “The truth is that in nine out of 10 cases, you’re better off addressing a problem via your own functional chain of command. It’s terrifying, I grant you, to go over your boss’s head, but doing so has two advantages over running to the HR people. The first is that the line manager in your function will appreciate your keeping the issue in the family, as it were.

“The second is that, whether or not you approve of the resolution, your boss’s boss has the power to fix the problem. The HR people can wring their hands and tell you they’re sorry for your trouble, but very often that’s as far as it goes. And by ratting out your boss to HR—however badly he or she deserves it—you can get a bad reputation in your own business unit. ”

5. Go to HR, But Consider Asking for a Transfer Instead of Filing a Complaint
If your supervisor’s discriminatory behavior continues even after you’ve spoken to your boss’s boss, it’s time to go to HR. But remember that the human resources department is not an employee advocacy group. Ultimately, HR represents the company, not you.

So before you talk to HR, decide what your priorities are. Is it more important for you to extricate yourself from this hostile work environment? Or are you hell-bent on seeing your boss punished?

If you just want out, consider asking HR for a transfer to a different department. Explain that you are the victim of racial discrimination, present all the compelling evidence you have collected in your log, and suggest that they transfer you to the department of your choice. They will probably be grateful that you are suggesting such an easy solution instead of embroiling HR in a long, drawn-out investigation.

If, however, you are adamant about having your supervisor disciplined for his discriminatory behavior, you should file an official complaint with your HR department.

Doing so is especially important if you think that other employees may have filed grievances against the same supervisor, or if you believe that your supervisor’s behavior is systematic of widespread racial discrimination across the firm. If the firm doesn’t take action after being informed of a pattern of discriminatory behavior, it can be held liable.

6. Be Aware of the Risks of Filing an Official Complaint
HR may tell you that your complaint will only be shared with other people “on a need to know basis,” but don’t be fooled into thinking that this equates absolute confidentiality. “We understand that most people want these types of things kept confidential,” says Evil HR Lady, “but some problems are impossible to solve without talking to others.”

This is especially true if you file an official complaint. The typical procedure will be for someone from HR to take your statement, then take the statement of your supervisor, and then interview witnesses. There is simply no way to perform an investigation without talking to other people in the company. And the more people who get involved in the process, the more likely that word will spread about your situation.

“If you file an internal complaint at your company alleging that you are the victim of harassment or retaliation,” writes the anonymous HR professional behind the blog The Black Factor, “your employer is supposed to inform staff that it will not accept you being subjected to any mistreatment, while your complaint is being investigated. In addition, any employment decisions that are made, after you file a complaint, should be reviewed by your employer in order to ensure that the decisions are not a disguise for continued punishment.”

Although there are strict laws governing retaliation against employees who file complaints, you should still be prepared to deal with some backlash, even if it doesn’t take the form of firing or demotion. Your colleagues may suddenly stop inviting you to social functions. Your supervisor may keep you out of the loop on important projects or give you unfairly harsh performance reviews.

If this happens to you, stay strong and read this and this for strategies on coping during this difficult time.

Trackbacks & Pings

  1. New post on Race in the Workplace on racial discrimination at Racialicious - the intersection of race and pop culture on 20 Aug 2007 at 9:32 am

    […] My last post on how to respond to a racist joke was picked up Lifehacker and dugg over 500 times. We’ll see what happens with this one. What to Do If You’re Experiencing Racial Discrimination At Work […]

  2. Have you ever been discriminated against by someone of your own race? at Race in the Workplace - how diversity, multiculturalism, race and racism influence our working lives on 06 Sep 2007 at 7:05 am

    […] If you’re experiencing racial discrimination of any kind, be sure to check out this step-by-step guide on what to do if you believe your supervisor is discriminating against you because of your race. […]

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Comments

  1. Evil HR Lady wrote:

    Excellent advice. It can be a very tricky situation for all involved.

  2. Wally Bock wrote:

    This, very simply, the best post or article I’ve ever seen on this topic. The image of a”racism radar” with a sensitivity dial is excellent, but that’s not what makes the post valuable. You start with what has to be the first issue: is there a problem here and if so, what kind of problem is it? You provide questions to help sort that out. Point four, talking to your boss is a key step that much advice leaves out. Finally, the advice on options is realistic. Brava!

  3. Jeremy Pierce wrote:

    For example, if your supervisor equates diversifying the company’s workforce with lowering hiring standards, he probably believes that whites are inherently more qualified than non-whites.

    I’d be a little hesitant about this one, although it might be a sign. The reason I’m a little hesitant is that in many kinds of positions the racial disparate effect takes place before hiring. There aren’t as many black lawyers graduating from law schools as there would be if the black representation at law schools were fully proportional with equally qualified students. The reasons for this are diverse, and conservatives and liberals place different emphasis on which factors they want to highlight.

    Someone can observe this and therefore conclude that the pool of equally-qualified black candidates, who are already more highly prized by those who want to hire a black candidate (as is the case among those who want to look more diverse) is smaller than it would ideally be if the graduating law students were more representative of the demographics of the country. That sometimes requires lowering standards to hire a black lawyer if that is one’s goal.

    Someone can acknowledge that without thereby thinking that black candidates are inherently less qualified merely because they are black, as if it’s somehow genetic. Someone can recognize it while lamenting it and blaming it entirely on racism. I do think more of the people who say this sort of thing are operating with a racist belief, but I don’t think it’s necessarily a sign of anything remotely resembling racism. It may simply be a lament that a diversity-sensitive and diversity-desiring person might have, wishing that the processes that take place before these decisions take place were otherwise than what they are.

  4. R wrote:

    Well what if you work at a small company? My employer has less than 20 workers in it, and I know there is an undercurrent of racism here, although no one ever talks about it. A transfer isn’t possible, and to leave my job would present a financial hardship for me. But it would be better for my health to relieve the stress of working for people who refuse to respect me.. I have some hard decisions to make.

  5. Bahati wrote:

    What do you do if you are a lead employee over staff that communicates in
    Spanish only?

  6. Lane wrote:

    The ideal of a racism perception meter is great. But racism itself is on meter. Racism used to be at 100% and with civil rights it has gradually decreased. And depending on where you are, where that meter is may vary. With my workplace, I have this feeling that if I were to stay I would only get so far. I also feel as if the people around me don’t know what to do with. I think they don’t feel as if they could relate to me so there’s this glass put around me that has most people only willing to come as close as pleasantries. It seems they will never let me into their inner-circle no matter how hard I try. So in my case it’s hard to see but I just have a feeling that I’ve been treated differently since day one. And I’ve worked in a lot of places where I’ve been a minority but the atmosphere here is abnormally hostile.

  7. leo wrote:

    A co-worker make a comment against the spanish comunity while I was present with another spanish,this gentlement sais to us ,We should give a seven day notes to the spanish aliens to abandon our country if they don do it We should shut them on the head. Me and my friend report this essue to the HR .

  8. dina wrote:

    I really like the comment about the race meter. Intuitively, you know that its racism when you are set up to fail. As a professional health professional, I was never consulted about an incident in which I was told I caused a risk to myself and my client. Despite the senior consultant being in the room with me and the client all the time. I was still reprimanded and told my practice was dangerous and was not in line with HR policy.

  9. Sadly wrote:

    I thought it was a good article however it is so sad that the author seems to think you have to be a “person of Color” to be discriminated against. This article applies to the collective of ethnicities that are considered “white” too. If you go work at places like the post office or many government offices you will see what I mean. Are white people allowed to have the “racism radar?”

  10. Victoria wrote:

    I have done all steps recommended. When I talked to my supervisor’s boss he contacted HR immediately. A month has passed by an I have no response from either of them. I have gotten sick because of the hostility towards me and my doctor put me off of work for some weeks.

    What should I do next?

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