Diversity training doesn’t work. Here’s why.
by Carmen Van Kerckhove
“Diversity training.”
What comes to your mind when you read those words?
a) Listening to boring speakers who use meaningless buzzwords like “cultural competence” and “tolerance.”
b) Participating in awkward workshop exercises. Privilege walk, anyone?
c) Learning painfully obvious things, like “racism is bad.” As if you didn’t already know that.
d) All of the above.
It’s no wonder diversity fatigue is sweeping across America.
The truth is, I believe that most diversity training doesn’t work.
Why not?
Because so many diversity trainers focus on all the wrong things, like:
- Training people to hide their racism
Yes, you read that correctly. Many diversity trainers don’t push people to challenge their own racist beliefs. Instead, the seminars teach people to be more aware of the non-verbal cues (the fancy word is “microinequities”) they send out that may tip others off to their racism. The philosophy is: hide your racism in order to create a more harmonious workplace.
- Celebrating diversity
It’s much easier to engage in feel-good, uncritical celebrations of diversity and multiculturalism than it is to tackle the complex issues surrounding race and racism. But focusing on “celebrating diversity” only encourages people to turn a blind eye to racism, and promotes the myth that we live in a happy-go-lucky, color-blind world.
- Making people of color teach white people about racism
Let’s face it: Most diversity trainers aim their messages at white people and treat the people of color in the room as teaching aides. There’s an unspoken assumption that only white folks need to learn about race and racism, and that everyone else should share their stories and experiences in order to help their white colleagues achieve anti-racist nirvana. This approach alienates people of color and makes white people feel angry and resentful. Racism is not just a white problem — we live in a racist society and all of us have absorbed these racist messages, whether we are conscious of them or not.
People are tired of tiptoeing around issues of race. They are tired of safe cultural tourism. They are tired of companies who know how to say the right things but can’t back up their words with action.
It’s time to go beyond diversity buzzwords and oppression olympics.
I’m putting forth a new framework for discussing race and racism. Will you join me?
Note: If you liked this post, please digg it so more people can discover it.
links for 2007-05-30 at Racialicious - the intersection of race and pop culture on 30 May 2007 at 5:19 am
[…] Diversity training doesn’t work. Here’s why. - Race in the Workplace “Many diversity trainers don’t push people to challenge their own racist beliefs. Instead, the seminars teach people to be more aware of the non-verbal cues (the fancy word is “microinequities”) they send out that may tip others off to their racism. (tags: workplace diversity racism) […]
8th Edition of the Carnival of Leadership Growth « The Organic Leadership Blog on 02 Jun 2007 at 9:21 am
[…] Van Kerckhove presents Diversity training doesn’t work. Here’s why. posted at Race in the Workplace - how race and racism influence our working lives, saying, […]
ATR 70 - Michelle Obama - 06/05/2007 - Submit an Audio Comment: 206-203-3983 at Addicted to Race on 05 Jun 2007 at 9:09 am
[…] “Diversity Training Doesn’tWork. Here’s Why.” by Carmen Van Kerckhove […]
Addicted to Race 70: Michelle Obama at Racialicious - the intersection of race and pop culture on 05 Jun 2007 at 9:31 am
[…] “Diversity Training Doesn’tWork. Here’s Why.” by Carmen Van Kerckhove […]
Addicted to Race 70: Michelle Obama at Anti-Racist Parent - for parents committed to raising children with an anti-racist outlook on 05 Jun 2007 at 9:31 am
[…] “Diversity Training Doesn’tWork. Here’s Why.” by Carmen Van Kerckhove […]
Two workplace-related blog carnivals at Race in the Workplace - how race and racism influence our working lives on 06 Jun 2007 at 7:03 am
[…] Thanks to Spooky Action and The Organic Leadership Blog for including my post on why diversity training doesn’t work! […]
Corporate Vigilance on 10 Jun 2007 at 9:18 am
June 10, 2007 Edition…
Carmen Van Kerckhove presents Diversity training doesn’t work. Here’s why. posted at Race in the Workplace - how race and racism influence our working lives, saying, “Many diversity trainers dont push people to challenge their own racist beliefs. …
If diversity training doesn’t work, why do companies do it? at Race in the Workplace - how diversity, multiculturalism, race and racism influence our working lives on 12 Sep 2007 at 7:01 am
[…] what I’ve seen, diversity training rarely succeeds at reducing stereotyping and bias within […]